Mazda Roadside Assistance

 
Coverage

Coverage is concurrent with the 36 month "Basic Warranty Coverage" regardless of mileage and expires after 36 months from the vehicle warranty start date unless purchased in conjunction with Mazda Added Protection Plan. 

Covered Services

  • Tire Service and other Road Service (labour performed at disablement site)
  • Service Calls (delivery of fuel, battery boost and winching)
  • Towing of disabled vehicles is covered to the nearest Mazda Dealer up to 100 km, or to the Mazda dealer of choice if within 50 km of the nearest Mazda dealer (one tow per disablement)

Road Service Reimbursement

In the event a service other than the Mazda Roadside Assistance Program is utilized, we will reimburse up to a maximum of $200 for towing and up to $100 for other disablements.


Emergency Lock-Out Service

If you have locked your keys in your vehicle, Mazda Roadside Assistance will dispatch a service facility to attempt to gain entry into your vehicle. (Cost of labour and/or replacements keys not included.) In the event that access cannot be gained, your vehicle will be towed according to your Mechanical Breakdown towing benefits.



Mazda Roadside Assistance Canada:

For vehicles purchased on or before July 3, 2012: 1-877-416-2932

For vehicles purchased on or after July 4, 2012: 1-877-756-2932

Eligibility

The Mazda Roadside Assistance Program is included with all Mazda Added Protection Series 12 plans. Service will be provided to the driver of the registered Mazda vehicle. Mazda Roadside Assistance benefits are transferable to subsequent owners of the vehicle subject to the terms and conditions applicable to the transfer of Mazda Added Protection.

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